Can Form 843 Overpayment 2011-2023

Hey there Matt hull Quist here with the QuickBooks University I wanted to show you how to handle an overpayment in QuickBooks okay so this can happen it happens actually a fair amount you issue an invoice to a customer and it's a certain amount and they overpay it for whatever reason you know they might just be looking at it wrong who knows okay so what do you do in that situation how do you record that in QuickBooks all right so let's go through that we're gonna say let's go up to let's say we get a check in the mail for an invoice that we issued to a customer okay so we're gonna just go to customers receive payments right here you can also do that on the home screen right here receive payments alright so we'll say receive payments and let's pick a customer okay well we're gonna say Cristie Abercrombie and let's say that she paid us instead of three thousand one hundred and eleven dollars and twenty eight cents she paid us three thousand two hundred eleven and twenty eight cents okay when you have multiple invoices okay what it's going to do in QuickBooks is it's just going to put it here okay and max that out and then it's gonna put the additional hundred dollars there okay so this is okay to do generally I like to run that by the customer or the client to make sure they're okay with that I say hey you overpaid this do you want to just apply it to this other invoice or how would you like to handle that okay so in this case they say I don't want to apply it to that I want you to refund my money okay so here's...